Community & Operations Manager

Charleston, SC | Mid-Level | Full-Time | In-Office

Do you thrive on interaction in public but love keeping things organized and running like clockwork? Charleston Digital is looking for a Community & Operations Manager to be the heartbeat of our Flagship tech incubator in downtown Charleston, and a key promoter of the Charleston Learning Center, our home for the classes, workshops, and programs that fuel the region’s growing tech community.

This is a job for someone who is just as comfortable out on the floor as behind a desk. You’ll be the friendly face who greets members and class participants by name, the problem-solver who keeps our space and our programs running smoothly, and the promoter who gets Charleston excited about what’s happening at the incubator and the Learning Center.

Key responsibilities

Administrative & office management

• Manage financial records, invoices, and membership renewals.
• Maintain accurate dashboards, data records, and reporting systems.
• Manage office supplies, equipment, and vendor relationships.
• Coordinate scheduling and logistics for internal meetings and shared space bookings.
• Keep shared spaces (kitchen, conference rooms, common areas) clean, organized, and fully functional.
• Oversee mail, package distribution, and storage organization.

Charleston Learning Center: programs & classes

• Own day-to-day operations of the Charleston Learning Center, from scheduling through setup, teardown, and cleanup.
• Coordinate the calendar of classes, certificate programs, and meetups, working with presenters and community partners to keep programming full and fresh.
• Manage registration, attendance tracking, and materials for every class, workshop, or certificate program.
• Promote Learning Center offerings through social media, email, flyers, and grassroots community outreach to get people in the door.
• Coordinate private bookings and rentals of the space for meetups, corporate meetings, and events, including catering and room setup.
• Build and maintain relationships with presenters, community organizations, and local businesses to expand programming.
• Gather participant feedback and use it to continuously improve the program lineup.

Events & community engagement

• Support the planning and execution of workshops, networking events, and larger community programs.
• Coordinate event logistics, including setup, breakdown, and day-of support.
• Draft and share updates, announcements, and community communications across email and social channels.
• Collaborate with the Charleston Digital team to create opportunities that strengthen connections within the tech ecosystem.
• Get out into the community (partner events, meetups, local functions) to spread the word about what’s happening at the incubator and the Learning Center.

Community & member experience

• Welcome and support members, visitors, vendors, and class participants with professionalism and warmth.
• Lead onboarding for new residents, guiding them through membership benefits and resources.
• Build relationships with members, gathering feedback and proactively addressing needs.
• Conduct tours for prospective residents, students, and community partners.
• Ensure common areas reflect a professional, collaborative, and welcoming environment.

Who you are – essential qualifications

We are a high-achieving, lean team that thrives on ownership, accountability, and doing what it takes to support our mission and members. You’ll be a great fit if you are:

• Experience: 3+ years in office management, program/class coordination, facilities coordination, or community management.
• Education:Bachelor’s degree in business,communications, public relations, or a related field.
• People-oriented: Warm, approachable, gregarious.
• Organized & detail-minded: You balance your outgoing nature with an almost OCD level of attention to the nitty-gritty detail, schedule and organization of all the most important pieces of the operation.
• Community-driven: You are only happy when your customers are growing and benefiting from our programs and you feed on producing real value to their lives.
• High-energy & out front: You’re not wired to sit behind a desk all day. You want to be out greeting people, running a class, and building buzz around what’s happening at the Learning Center.
• Tech-savvy: Comfortable with Microsoft Office, Google Workspace, QuickBooks (or similar tools), Claude/ChatGPT/Gemini etc, and of course all the social media platforms.
• Flexible & resourceful: You adapt, roll with the punches and welcome constructive feedback looking to continually develop and improve.

Bonus experience & qualities:

• Experience teaching, coordinating, or promoting classes, workshops, or certificate programs.
• Experience with advocacy and/or non-profit fundraising.
• Knowledge of city/local government and political landscapes.
• Passion for economic and tech-business community development.

Schedule

This is a full-time, in-person position based at the Flagship tech incubator (Monday–Friday, 8 AM–5 PM), with occasional evenings and weekends to support Learning Center classes and after-hours events.

Growth opportunities

This role offers more than just day-to-day operations. It’s a front-row seat in Charleston’s growing innovation economy. You’ll have the chance to:

• Build relationships with startups, founders, class presenters, and tech leaders.
• Gain exposure to the inner workings of an entrepreneurial ecosystem.
• Grow your skills in program management, community engagement, marketing, and operations.
• Help shape and grow the Charleston Learning Center into a go-to resource for tech education in the region.
• Play a key role in shaping the experience of members and partners at Charleston Digital.

About Charleston Digital

Charleston Digital is a community-sourced initiative dedicated to attracting, nurturing, and growing the region’s tech economy. Through programs, classes, events, and collaborative spaces, including our Charleston Learning Center, we support innovators, entrepreneurs, and talent while showcasing Charleston’s renowned livability. Our Flagship tech incubator is more than just an office. It’s a hub where ideas take root, companies grow, and community thrives.

About the Charleston Learning Center

Operated by Charleston Digital, the Charleston Learning Center (CLC) empowers learners of all levels across the Tri-County region to elevate their economic mobility. Through pragmatic and affordable classes and workshops, certifications, and meetups, we equip individuals with the skills, credentials, and connections needed to advance their careers, strengthen local businesses, and drive economic growth throughout the region.

To apply for this role, please send your Letter of Interest and Resume to careers@charlestondigital.com