eGroup Receives 2013 EMC Partner Services Quality Award

eGroup, a Mount Pleasant-based provider of cloud, application and end-user computing services for clients across the Southeast, has received the 2013 EMC Partner Services Quality Award from EMC Corporation for the fourth consecutive year.

EMC Corporation is a publicly-traded company (NYSE: EMC) that enables businesses and service providers to transform their operations and deliver information technology as a service (ITaaS).

The award is based on customer satisfaction ratings and is given to companies that achieve outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program.

"We invest in our people and solutions to deliver simple, efficient and flexible customer infrastructures, and our reputation for quality outcomes is our most valued asset," said Mike Carter, principal of eGroup. "Receiving the Partner Services Quality Award is an endorsement that our flawless execution process is successful in delivering the highest level of ongoing customer satisfaction."

EMC's designated services partners are trained and authorized by EMC to sell and deliver a comprehensive portfolio of services ranging from technology implementation to technical support. These partners provide value-added services to address the most crucial aspects of a customer's information technology infrastructure.

"I'm delighted to see an increasing number of service partners from around the world who continue to drive and deliver outstanding levels of customer service to their customers," said Rich Steeves, director of EMC Global Services Partner Programs. "As an EMC Partner Services Quality Award winner, eGroup demonstrates leadership in service delivery quality and customer satisfaction."

One of the region's fastest growing companies and winner of the 2014 CRN "Tech Elite 250," eGroup's solutions are designed to drive customer revenue while reducing cost to maintain IT infrastructures.