Community & Operations Manager

Do you love creating welcoming spaces, building connections, and keeping things running smoothly? Charleston Digital is looking for a Community & Operations Manager to be the heartbeat of our Flagship Tech Incubator in Downtown Charleston.

In this role, you’ll be the friendly face that greets members and visitors, the problem-solver who keeps our space organized and efficient, and the connector who helps fuel Charleston’s growing tech community.

Key Responsibilities

Administrative & Office Management

• Manage financial records, invoices, and membership renewals.
• Maintain accurate dashboards, data records, and reporting systems.
• Manage office supplies, equipment, and vendor relationships.
• Coordinate internal and external meetings, programs, and events.
• Ensure all shared spaces (kitchen, conference rooms, common areas) are clean, organized, and fully functional.
• Oversee mail and package distribution, as well as storage organization.

Events & Engagement

• Support the planning and execution of programs, workshops, and networking events.
• Coordinate event logistics, including setup, breakdown, and day-of support.
• Draft and share updates, announcements, and community communications.
• Collaborate with the Charleston Digital team to create opportunities that strengthen connections within the tech ecosystem.

Community & Member Experience

• Welcome and support members, visitors, and vendors with professionalism and warmth.
• Lead onboarding for new residents, guiding them through membership benefits and resources.
• Build relationships with members, gathering feedback and proactively addressing needs.
• Conduct tours for prospective residents and community partners.
• Ensure common areas reflect a professional, collaborative, and welcoming environment.

Who You Are – Essential Qualifications

We are a high-achieving, lean team that thrives on ownership, accountability, and doing what it takes to support our mission and members. You’ll be a great fit if you are:

• Experience: 3+ years in office management, facilities coordination, or administrative operations, or community management.
• Education: Bachelor’s degree in business, communications, public relations, or a related field.
• People-Oriented: Warm, approachable, and great at building relationships.

Organized & Detail-Minded: You thrive on keeping things in order and on schedule.

Community-Driven: You love supporting others and creating an environment where people succeed.

Tech-Savvy: Comfortable with Microsoft Office, Google Suite, QuickBooks (or similar tools).

Flexible & Resourceful: You know how to roll with the punches and make things happen.

Bonus experience & qualities:

1. Experience with advocacy and/or non-profit fundraising.
2. Knowledge of city/local government and political landscapes.
3. Passion for economic and tech-business community development.

Schedule

This is a full-time, in-person position based at the Flagship Tech Incubator (Monday–Friday, 8 AM–5 PM), with occasional after-hours events.

Growth Opportunities

This role offers more than just day-to-day operations — it’s a front-row seat in Charleston’s growing innovation economy. You’ll have the chance to:

• Build relationships with startups, founders, and tech leaders.
• Gain exposure to the inner workings of an entrepreneurial ecosystem.
• Grow your skills in event coordination, community engagement, and operations.
• Play a key role in shaping the experience of members and partners at Charleston Digital.

About Charleston Digital

Charleston Digital is a community-sourced initiative dedicated to attracting, nurturing, and growing the region’s tech economy. Through programs, events, and collaborative spaces, we support innovators, entrepreneurs, and talent while showcasing Charleston’s renowned livability. Our Flagship Tech Incubator is more than just an office — it’s a hub where ideas take root, companies grow, and community thrives.

If you or someone you know is passionate about operations, community building, and Charleston’s growing tech economy, please check out the job posting and send your resume and cover letter to jobs@charlestondigital.com.