Blackbaud Gains Momentum in the Ticketing Space, Launches Enhanced Nonprofit Ticketing Solution

Charleston, S.C. (August 17, 2005)

Blackbaud, Inc. (Nasdaq: BLKB), the leading provider of software and related services designed specifically for nonprofit organizations, announced today the June launch of a new version of its comprehensive ticketing management solution.

The Patron Edge helps nonprofits that operate box offices and visitor service centers to sell more tickets by better managing relationships with patrons, improving both the customer experience and the image of the organization within the community.

The robust solution supports all traditional ticketing functions while also enabling nonprofits to:

* Analyze all types of information related to running a box office, personalize customer experiences, and improve decision making with access to individual patron data

* Attract new and younger audiences by offering convenient ways to purchase tickets and memberships - online, kiosk, PDA, cell phone, or Interactive Voice Response

* Save time and provide greater customer service with easy-to-use venue and ticket design

ArtsBoston chooses Blackbaud

ArtsBoston, the leading arts service organization in New England, works with 175 member arts organizations to provide innovative discount ticketing programs that drive increased attendance. Over the past 30 years, the organization has raised more than $36,000,000 for the Boston-area performing arts community and sold 3,000,000 tickets to cultural events.

With a high volume of customers and members to serve and competition for patrons increasing, ArtsBoston needed a flexible technology solution that would allow them to provide diverse ticketing packages through a variety of channels. In addition to selling tickets through Bostix walk-up windows, the organization needed to be able to support its ArtsMail mail-order program and online catalog while keeping sales of each performance separate.

To that end, ArtsBoston selected The Patron Edge and The Patron Edge Online to handle ticketing and patron management for its extensive network of member organizations. The new version of the product allows them to manage their consortium -without mixing data across groups - and set members' rights consistent with information pertinent to their organizations.

"ArtsBoston is committed to supporting the entire Boston arts community, helping our members increase ticket sales in what's become an incredibly competitive arena," said Catherine Peterson, executive director. "The Patron Edge from Blackbaud is the only solution that allows us to handle all the online and box office ticketing needs of all 175 of our members."

Providing customers self-service ticket sales In addition to looking for a new technology solution that would manage ticketing for its entire network, ArtsBoston was also interested in providing an easy way for audiences to access tickets to shows throughout New England online. With The Patron Edge Online, the organization is able to direct customers to http://www.artsboston.org where they can purchase tickets whenever they choose.

"With The Patron Edge Online, we have brought online ticket sales in house," said Peterson. "We have full control over the Web site and communication around each performance and have increased our ability to save the arts community and our customers money."

Leading performing arts centers, museums, zoos, aquariums, and athletic venues rely on The Patron Edge to manage their high-volume ticket sales and provide excellent customer service.

About Blackbaud, Inc.

Blackbaud is the leading global provider of software and related services designed specifically for nonprofit organizations. Approximately 13,000 organizations - including the American Red Cross, Bowdoin College, the Chesapeake Bay Foundation, the Crohn's & Colitis Foundation of America, the Detroit Zoological Society, Episcopal High School, Help the Aged, the New York Philharmonic and United Way of America - use Blackbaud products and consulting services for fundraising, financial management, business intelligence, and school administration.

Blackbaud's solutions include The Raiser's Edge[reg], The Financial Edge[tm], The Education Edge[tm], The Patron Edge[tm], Blackbaud[reg] NetCommunity[tm], The Information Edge[tm], WealthPoint[tm], and ProspectPoint[tm], as well as a wide range of consulting and educational services.

Founded in 1981, Blackbaud is headquartered in Charleston, South Carolina, and has operations in Toronto, Ontario; Glasgow, Scotland; and Sydney, Australia.

For more information, visit www.blackbaud.com.

Blackbaud, the Blackbaud logo, The Raiser's Edge, The Financial Edge, The Education Edge, The Patron Edge, Blackbaud NetCommunity, The Information Edge, WealthPoint and ProspectPoint are trademarks or registered trademarks of Blackbaud, Inc.

Forward-looking statements

Except for historical information, all of the statements, expectations and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: risk associated with successful implementation of multiple integrated software products; lengthy sales and implementation cycles, particularly in larger organizations; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; adoption of our products and services by nonprofits; risks related to our dividend and stock repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risk associated with product concentration; economic conditions and seasonality; competition; risks associated with management of growth; risks associated with acquisitions; technological changes that make our products and services less competitive; the ability to attract and retain key personnel; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge upon request from Blackbaud's investor relations department.

Media contacts:

Megan McDonnell Integrated Corporate Relations, Inc. mmcdonnell@icrinc.com 203-682-8200

Rachel Hutchisson Blackbaud, Inc. rachel.hutchisson@blackbaud.com 843-216-6200 x3070

Catherine Peterson ArtsBoston catherinep@artsboston.org 617-262-8632

SOURCE: Blackbaud, Inc.